Job Description

The Domestic Violence Case manager creates an environment that supports individual safety and breaks the cycle of domestic violence by providing services that include crisis intervention/safety planning, prevention programs, and public policy advocacy.
Provide client intake and advocacy.
Answering crisis calls and intervention.
Advocate with outside system regarding client's needs.
Assist client in developing safety planning which addresses client's particular situations.
Provide clients with information and referral and resources outside of the domestic violence program.
Attend some on-going trainings by (GCADV, Umbrella, etc.).
Ensure that clients' needs are met appropriately.
Ensure all documentation is complete by end of shift.
Sets schedules for clients to meet with attorneys.
Maintains clients' confidentiality records by reviewing case notes; logging events and progress.
Communicates clients' progress by conducting evaluations; disseminating results and obstacles.
Prepares quarterly reports by collecting, analyzing demographic and statistical client data.
Coordinating with clients to find shelters and make hotel reservations if necessary.
Arranging transportation for clients and delivering supplies if necessary.
Helps clients file legal documents such as TPO, modifications, divorce claims, and counterclaims.

1. B.S, B.A Bachelor degree in Social Work, Social Services, Psychology, Sociology or related field.
2. Sensitivity to children exposed to domestic violence and battered women’s issues, trauma sensitive and maturity required.
3. Must be able to work as part of a team, maintaining professional attitude and respectful demeanor with clients, co-workers and supervisors at all times.
4. Knowledge of diverse community resources preferred.
5. Bi-lingual ( English/Urdu) ability desirable.
6. Marketing skills.
7. Effective communication and writing skills.
8. Problem solving and ability to multitask.


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